AgentPMT - The Agentic Economy

Privacy Policy

Our Commitment to Your Privacy

AgentPMT ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you use our AI agent payment marketplace and related services.

1. Information We Collect

1.1 Information You Provide

  • Account Information: Email address, password, name, and account type (Customer/Vendor)
  • Business Information: Company name, business type, tax identification numbers, and business documentation
  • Payment Information: Cryptocurrency wallet addresses, transaction history, and payment preferences
  • Communication Data: Messages, support tickets, and feedback you provide
  • Vendor Application Data: Product descriptions, API documentation, pricing information, and technical capabilities

1.2 Information Collected Automatically

  • Usage Data: Features used, actions taken, time spent on pages, and interaction patterns
  • Device Information: IP address, browser type, device type, operating system, and unique device identifiers
  • Transaction Data: Blockchain transaction hashes, timestamps, amounts, and wallet interactions
  • AI Agent Activity: API calls, agent interactions, budget configurations, and automated transaction logs
  • Performance Data: App crashes, system errors, and performance metrics

1.3 Information from Third Parties

  • Blockchain Networks: Public transaction data from supported blockchain networks
  • Identity Verification Services: KYC/AML verification results from our compliance partners
  • Payment Processors: Transaction confirmations and payment status updates
  • OAuth Providers: Basic profile information when you sign in with Google or other providers

2. How We Use Your Information

2.1 Service Provision

  • Process transactions and facilitate payments between Customers and Vendors
  • Manage your account and provide customer support
  • Enable AI agent interactions and automated payment workflows
  • Execute smart contracts and blockchain transactions
  • Provide marketplace features and functionality

2.2 Safety and Security

  • Detect and prevent fraud, abuse, and unauthorized access
  • Conduct KYC/AML checks and sanctions screening
  • Monitor for suspicious activities and security threats
  • Enforce our Terms & Conditions and other policies
  • Protect users from malicious agents or unsafe configurations

2.3 Improvement and Development

  • Analyze usage patterns to improve our services
  • Develop new features and products
  • Conduct research and analytics
  • Personalize your experience and provide recommendations

3. Information Sharing and Disclosure

We do not sell your personal information. We share information only in the following circumstances:

3.1 With Your Consent

We share information when you explicitly authorize us to do so.

3.2 Between Users

  • Transaction parties see necessary transaction details
  • Vendor information is displayed to Customers in the marketplace
  • Customer usernames may be visible to Vendors for subscribed services

3.3 Service Providers

We share information with trusted service providers who assist us in:

  • Payment processing and blockchain operations
  • Identity verification and compliance
  • Cloud storage and hosting
  • Customer support and communication
  • Analytics and performance monitoring

3.4 Legal Requirements

We may disclose information to:

  • Comply with legal obligations, subpoenas, or court orders
  • Respond to lawful requests from public authorities
  • Protect our rights, property, and safety
  • Investigate potential violations of our policies

4. AI and Automated Decision-Making

Important Disclosure

Our platform uses AI and automated systems to process transactions and manage agent activities. You have the right to opt out of certain automated decision-making processes.

4.1 How We Use AI

  • Process and route agent payment requests
  • Detect fraudulent or suspicious activities
  • Optimize transaction fees and routing
  • Provide customer support through chatbots
  • Generate insights and analytics

4.2 Your Rights Regarding AI

  • Request human review of automated decisions
  • Opt out of certain automated processing
  • Access information about logic involved in automated decisions
  • Configure agent spending limits and permissions

5. Data Security

We implement industry-standard security measures to protect your information:

  • Encryption: Data encrypted in transit (TLS) and at rest (AES-256)
  • Access Controls: Role-based access and multi-factor authentication
  • Regular Audits: Security assessments and penetration testing
  • Secure Infrastructure: Cloud services with SOC 2 compliance
  • Incident Response: 24/7 monitoring and incident response procedures

Security Notice

While we strive to protect your information, no system is 100% secure. Blockchain transactions are irreversible and wallet compromises may result in permanent loss of funds. Always protect your private keys and use strong, unique passwords.

6. Data Retention

We retain your information for as long as necessary to:

  • Provide our services and maintain your account
  • Comply with legal and regulatory requirements
  • Resolve disputes and enforce agreements
  • Maintain security and prevent fraud

Specific Retention Periods

  • Transaction Records: 7 years for tax and regulatory compliance
  • KYC/AML Data: 5 years after account closure
  • Communication Logs: 2 years from last interaction
  • Marketing Data: Until you opt out or request deletion
  • Blockchain Data: Permanently stored on-chain (immutable)

7. Your Privacy Rights

Depending on your location, you may have the following rights:

7.1 Universal Rights

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Receive your data in a portable format
  • Opt-Out: Unsubscribe from marketing communications

7.2 California Residents (CCPA/CPRA)

  • Right to know categories and specific pieces of personal information collected
  • Right to delete personal information (with exceptions)
  • Right to opt-out of sale or sharing of personal information
  • Right to limit use of sensitive personal information
  • Right to non-discrimination for exercising privacy rights

7.3 European Users (GDPR)

  • Right to object to processing
  • Right to restriction of processing
  • Right to lodge a complaint with supervisory authorities
  • Right to withdraw consent

To exercise your rights, contact us using the form below.

8. International Data Transfers

Our services are global, and your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

  • Standard Contractual Clauses approved by the European Commission
  • Adequacy decisions where applicable
  • Your explicit consent for specific transfers

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will promptly delete it.

10. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain your session and authentication state
  • Remember your preferences and settings
  • Analyze usage and improve our services
  • Provide security and detect fraud

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may limit functionality of our services.

11. Third-Party Links

Our marketplace may contain links to third-party websites, apps, or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

12. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through our platform. The "Last Updated" date at the top indicates the most recent revisions.

13. Contact Us

For privacy-related questions, concerns, or requests, please use the contact form below:

14. Supplemental Privacy Notices

For California Residents

This section supplements our Privacy Policy with disclosures required by the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

Categories of Personal Information Collected

  • Identifiers (name, email, IP address, wallet addresses)
  • Commercial information (transaction history, purchasing records)
  • Internet activity (browsing history, interaction with our services)
  • Geolocation data (derived from IP address)
  • Professional information (business details for vendors)
  • Inferences (preferences and characteristics)

We do not "sell" or "share" personal information as defined under CCPA/CPRA. We honor Global Privacy Control (GPC) signals as valid opt-out requests.

For European Users

Legal bases for processing under GDPR:

  • Contract: Processing necessary to perform our services
  • Legal Obligation: Compliance with KYC/AML requirements
  • Legitimate Interests: Security, fraud prevention, and service improvement
  • Consent: Marketing communications and optional features

By using AgentPMT, you acknowledge that you have read and understood this Privacy Policy.

For our Terms & Conditions, please visit our Terms of Service page.