

Zoho CRM Connector
Connector
Available ActionsEach successful request consumes credits as outlined below.
list_records5crget_record5crsearch_records5crquery_records5crcreate_records5crupdate_records5crdelete_records5crlist_modules5crfields_metadata5crdescribe_action5cr
Details
The Zoho CRM Connector enables AI agents to seamlessly interact with Zoho CRM data, allowing businesses to automate customer relationship workflows without manual intervention. Agents can retrieve and search leads, contacts, accounts, and deals using flexible query options including COQL queries, email lookups, and criteria-based searches, while also accessing module schemas and field metadata to understand the CRM structure. The connector features a secure permission-gating system that explicitly controls write operations—agents can only create, update, or delete records when specifically authorized with add, edit, or delete permissions—ensuring that automated workflows respect data governance policies. This makes it ideal for building intelligent sales assistants that can look up customer information on demand, automated lead qualification systems that query and analyze prospect data, reporting agents that aggregate CRM metrics, and customer service bots that retrieve account history to provide personalized support.
Use Cases
Automated lead qualification and scoring based on CRM data, Customer support agents retrieving account history and contact details, Sales pipeline reporting and deal stage analysis, Lead enrichment workflows that query and update prospect information, Customer onboarding automation with record creation and status updates, Duplicate contact detection and data cleanup operations, Intelligent meeting prep assistants that pull relevant customer context before calls
Dynamic MCP Setup
Connect once through AgentPMT Dynamic MCP, then use approved tools from the same agent connection.
30 Second Setup
STDIO connector for Claude Code, Codex, Cursor, Zed, and other LLMs that require STDIO or custom connections.
npm install -g @agentpmt/mcp-routeragentpmt-setupHosted Streamable HTTPS
MCP endpoint for browser-based apps like ChatGPT, Claude, Grok, or any time you want a streamable connection with no local install.
https://api.agentpmt.com/mcpConfig Example
Use the hosted endpoint directly in clients that support remote MCP. Store your Bearer token in the client config or secret field.
{
"mcpServers": {
"agentpmt": {
"type": "streamable-http",
"url": "https://api.agentpmt.com/mcp",
"headers": {
"Authorization": "Bearer <AGENTPMT_BEARER_TOKEN>",
"x-instance-metadata": "{\"client\":\"generic-mcp\",\"platform\":\"remote\"}"
}
}
}
}Need client videos, organization controls, audit details, and the full feature overview?
More About Dynamic MCPFrequently Asked Questions
How do I connect this tool to an external agent?
You can install the local MCP server by opening a terminal and running:
Install commands
npm install -g @agentpmt/mcp-router
agentpmt-setupThis will connect you to local agents like Claude Code, Windsurf, Grok Build, Cursor, etc.
Alternatively you can connect to the hosted version with this config block, no installation required:
Hosted MCP config
{
"mcpServers": {
"agentpmt": {
"type": "streamable-http",
"url": "https://api.agentpmt.com/mcp",
"headers": {
"Authorization": "Bearer <AGENTPMT_BEARER_TOKEN>",
"x-instance-metadata": "{\"client\":\"generic-mcp\",\"platform\":\"remote\"}"
}
}
}
}View MCP Connection Instructions for more details.
How does an external agent use this tool?
After the external agent is connected to an Agent Group that can use this tool, paste this prompt into the agent:
Agent prompt
Use the AgentPMT-Tool-Search-and-Execution tool. First call action 'get_instructions' so you know how to use the tool search interface. Then call action 'get_schema' with tool_id 6970eda4e496d843bd06cc2a ("Zoho CRM Connector"). After reading the schema and any returned instructions, tell me what this tool can do, we are going to be using it
The agent should fetch the tool schema first, collect the required parameters for your request, and then call the tool through AgentPMT.

