Dispatch & Routing Agent

Details

A field-operations dispatcher that turns a spreadsheet of stops into an executable driver day. Read jobs, addresses, time windows, priorities, and notes from any Google Sheets manifest, dispatch board, or customer roster. Optimize multi-stop driving routes for 2-25 waypoints with the route optimizer — minimize travel time or distance, support round trips, set service time per stop, avoid tolls, highways, or ferries, and account for departure-time traffic. Generate static map images with labeled markers and connecting paths for each route, plus shareable Google Maps URLs and turn-by-turn directions. Look up nearby places and verify addresses with the local business and mapping tool, and pull Street View or satellite imagery of any drop site for visual confirmation when the address is tricky. Push the day's assignment to drivers and updates to customers via Telegram for instant messaging or Gmail for email confirmations, ETAs, running-late notes, and completion receipts. Use the timezone-aware datetime helper and date calculator to handle business-day arithmetic, ETA calculations, and recurring dispatch cadences across regions. Capture and structure handwritten or printed manifests with OCR. Look up driver and customer contacts by name, email, or phone via Google Contacts. Store dispatch logs, completion photos, and route history in Google Drive. Run all customer-facing copy through a banned-phrase quality gate before sending so reminders and ETAs sound human. Ideal for delivery operations, field service technicians, in-home installers, mobile cleaning and repair crews, courier services, real estate showing tours, multi-property inspectors, food trucks, mobile pet groomers, sales reps with territory days, and small fleets that live in spreadsheets and need a single agent to optimize routes, dispatch jobs, and keep drivers and customers in the loop.