Customer Service Email Agent
Agent
Details
Customer Service Email Agent automates customer service email end to end. It reads incoming Gmail, looks up the sender in Zoho CRM (or Google Contacts as a fallback) for full account history, runs OCR on any receipts or screenshots the customer attached, pulls Stripe billing context for refund and subscription questions, drafts a reply tuned to the customer's local time and SLA, runs an AI writing-quality pass to remove banned phrases, validates the reply-to address, and sends a Telegram preview to a human for one-tap approval before sending. Built for SaaS support teams, e-commerce help desks, and solo founders who want fast, consistent, on-brand customer email without hiring a full support shift.
Tools In This Agent
Context Documents
No context documents are attached to this agent yet.
Frequently Asked Questions
How do I connect this specialty agent to an external agent?
You can install the local MCP server by opening a terminal and running:
Install commands
npm install -g @agentpmt/mcp-router
agentpmt-setupThis will connect you to local agents like Claude Code, Windsurf, Grok Build, Cursor, etc.
Alternatively you can connect to the hosted version with this config block, no installation required:
Hosted MCP config
{
"mcpServers": {
"agentpmt": {
"type": "streamable-http",
"url": "https://api.agentpmt.com/mcp",
"headers": {
"Authorization": "Bearer <AGENTPMT_BEARER_TOKEN>",
"x-instance-metadata": "{\"client\":\"generic-mcp\",\"platform\":\"remote\"}"
}
}
}
}View MCP Connection Instructions for more details.
How do I use this specialty agent?
You can use it here in the browser by clicking the 'Try It Now' button.
Make any agent like Claude Code, OpenClaw, Hermes, or Grok a specialty Customer Service Email Agent by connecting it to AgentPMT's Dynamic MCP (see "How do I connect this specialty agent to an external agent?" first) and pasting in this prompt.