Details

Customer Service Email Agent automates customer service email end to end. It reads incoming Gmail, looks up the sender in Zoho CRM (or Google Contacts as a fallback) for full account history, runs OCR on any receipts or screenshots the customer attached, pulls Stripe billing context for refund and subscription questions, drafts a reply tuned to the customer's local time and SLA, runs an AI writing-quality pass to remove banned phrases, validates the reply-to address, and sends a Telegram preview to a human for one-tap approval before sending. Built for SaaS support teams, e-commerce help desks, and solo founders who want fast, consistent, on-brand customer email without hiring a full support shift.